Frequently Asked Questions

Answers to common questions about our services, products, support, and policies. Still curious? Contact us

Q1. What is Adonai Technowares Pvt. Ltd.?

A technology company specializing in custom‑built ERP solutions for schools, universities, and industries, with 20+ years of experience.

Q2. Where are you located?

Our registered office is in Bhopal, Madhya Pradesh, India. We serve clients pan‑India with remote and on‑site teams.

Q3. What is the meaning behind the name “Adonai”?

“Adonai” is Hebrew for “Lord” or “Master,” reflecting our commitment to operate with integrity, purpose, and service.

Q4. What solutions do you offer?
  • School Management ERP
  • University Management System
  • Industry ERP Solutions
  • Custom Software Development
  • Web Design & Hosting
  • Mobile App Development
  • Biometric & WhatsApp Integrations
  • Data Migration & IT Consulting
Q5. Is your software cloud‑based or on‑premises?

Both options are available—choose SaaS or on‑premises per your needs and infrastructure.

Q6. Can your ERP be customized?

Yes, all modules are fully customizable to your operational requirements.

Q7. Do you provide training?

Absolutely—onboarding sessions, user manuals, and ongoing support are included.

Q8. What type of institutions use your ERP?
  • K–12 Schools
  • Colleges & Universities
  • NGOs & Trusts
  • Coaching Centers
  • SMEs
Q9. How long does implementation take?

Typically 3–8 weeks, depending on scale, data migration, and customizations.

Q10. How do I get started?

Reach out via our Contact Page or phone. We’ll schedule a consultation and propose a tailored solution.

Q11. Is my data secure?

Yes—encryption, role‑based access, backups, and ISO 27001‑aligned practices protect your data.

Q12. What support do you offer?
  • Email & WhatsApp support
  • Phone support (business hours)
  • Remote desktop assistance
  • On‑site support (where applicable)
Q13. Do you offer an SLA?

Yes—customized SLAs are provided per client and service criticality.

Q14. What is your pricing model?

Choose between subscription‑based SaaS or one‑time license purchase.

Q15. Are there hidden charges?

No—quotes are transparent and include software, hosting, customization, training, and AMC (if applicable).

Q16. What payment modes do you accept?

We accept NEFT/RTGS, UPI, cheques, and standard international channels.

Q17. Do you integrate with biometric systems?

Yes—multiple biometric attendance systems are supported.

Q18. Can WhatsApp notifications be integrated?

Yes—send attendance, exam results, circulars, fee reminders, and more via WhatsApp.

Q19. Do you provide mobile apps?

Yes—Android and iOS apps fully branded and synced with ERP data.

Still Have Questions?

info@adonaitechnowares.com

0755-4075863

www.adonaitechnowares.com

We help you grow with Impact, Intelligence, and Insight.